Experience the Warmth of Tropical North Queensland
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This role offers a chance to thrive in a dynamic and welcoming environment, providing exceptional service to guests from diverse backgrounds.
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* Greet Guests with Genuine Enthusiasm: Deliver warm welcomes and efficient check-ins and check-outs that exceed guest expectations.
* Provide Personalized Support: Respond promptly to guest requests and questions, showcasing local knowledge and professionalism.
* Promote Loyalty and Upsell Opportunities: Foster loyalty program engagement and identify opportunities to enhance guest experiences through personalized recommendations.
* Manage Communications and Tasks: Effectively handle phone calls, bookings, and basic porter duties as needed.
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Requirements for Success:
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* A Passionate Team Player: Thrive in a fast-paced, guest-facing environment with strong communication skills and a genuine enthusiasm for hospitality.
* Strong Communication and Previous Experience: Demonstrate previous experience in hotel front office or customer-facing roles, coupled with excellent interpersonal skills.
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Why Choose This Opportunity?
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* Global Hospitality Leader: Join one of the world's largest hospitality companies with endless career development opportunities.
* Immediate Access to Benefits: Enjoy instant access to global accommodation and F&B discounts, as well as comprehensive training programs.
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