About Us Born in Bondi in 1986, Oporto has grown into a powerhouse with over 210 restaurants across Australia and beyond. We’re passionate about delivering mouth-watering, Portuguese inspired cuisine and unforgettable customer experiences. We’re not just about food – we’re about flavour, fun, and family. And that’s where you come in. The Role We’re looking for an exceptional manager to take our iconic brand to new heights. As a key player in our Operations team, you’ll be a driving force behind sales growth, operational excellence, and franchise success. Your mission? To build, mentor, and inspire a high-performing team while ensuring a customer-centric, profitable, and safety-focused culture across our network. What You’ll Be Doing: Lead & Inspire: Coach and develop a team of Business Consultants to deliver operational excellence in partnership with franchisees. Build Franchise Success: Foster strong relationships with Franchise Partners to ensure alignment and business growth. Drive Performance: Implement strategies that boost sales, enhance customer experience, and ensure profitability. Champion the Brand: Ensure full compliance with marketing initiatives and promotional strategies. Shape the Future: Collaborate with key stakeholders to execute strategic plans that enhance the Oporto experience. About You We’re looking for a results-driven leader with: ✔ Proven expertise in driving operational excellence and business growth. ✔ A strong commercial background in retail, hospitality, or sales with a customer-first mindset. ✔ Experience managing a multi-site network (50 locations), ideally in a franchise setting. ✔ A passion for leadership, with a growth mindset and a knack for developing talent. ✔ The ability to influence organisational culture and inspire transformation. Perks & Benefits Summer Fridays afternoons Off! Enjoy shorter workweeks in the summer months. Free Meals! Because who doesn’t love great chicken? Give Back! Paid Good Deed days to support a charity close to your heart. Celebrate YOU! Enjoy an extra day off during your birthday month. Parental Leave: 26 weeks of paid parental leave. Health & Wellness: Discounted gym memberships, health insurance, and exclusive retail discounts. At Oporto, every day is fast-paced, exciting, and filled with opportunities to grow. When you join us, you’re not just part of a brand – you’re part of Craveable Brands, offering career paths beyond this role. Ready to Lead? Join Our Familia Today! We celebrate diversity and encourage applicants from all backgrounds to apply – even if you don’t tick every box. What matters most is your passion and drive to make an impact. Apply now and be part of our exciting journey!