Job Description
What will you be doing?
* Deliver service excellence, from check in to check out and everywhere in between
* Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel's facilities to taking reservations and maintaining guest accounts
* Provide passionate, knowledgeable and friendly service to external and internal guests at all times
* Answer all telephone calls in a professional manner according to brand standard
* Reconcile cashier floats at the completion of each shift.
* Ensure guests who are not ALL – Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program
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