Role Overview
We strive to empower our employees to make a positive impact in people's lives. As a Customer Advisor, you will serve as the primary point of contact for our bank, delivering exceptional customer service and helping clients achieve their financial objectives.
Key Responsibilities
* Engage in thorough conversations with customers to identify and recommend products and services that meet their needs.
* Provide expert guidance on our online platforms and support clients with digital literacy and online banking needs.
* Process transactions, manage cash, investigate queries, and assist with paperwork while maintaining risk considerations.
* Foster and maintain relationships with clients, understanding their financial goals and providing tailored solutions.
* Embrace ongoing learning opportunities to enhance your skills and career growth.
What We Offer
* A dynamic and supportive work environment that values diversity and inclusion.
* Opportunities for professional growth and development through on-the-job training and external development programs.
* A comprehensive benefits package, including health and wellbeing support, private health insurance options, and employee assistance programs.