Communications Manager, 6 Month Contract, Immediate start. University role based in Sydney. 3 days in office and 2 days wfh.
The Role:
The Senior Communications Manager leads the design and delivery of change communication strategies. The role ensures staff and stakeholders understand the purpose, progress and impact of change and feel informed, engaged and supported throughout the transition. By translating complex program detail into clear, accessible messaging tailored for different audiences, the position helps build understanding and readiness across the organisation.
Communication Strategy and Planning
* Provide strategic and tactical advice to internal clients and partners on appropriate change communication strategies, including messaging and channels.
* Translate complex program detail into clear, accessible messages for different staff audiences
Content Development and Delivery
* Draft and produce high-quality communication materials - including emails, updates, presentations, FAQs, newsletters and digital content - that support staff understanding of program progress and impacts.
* Ensure all content is timely, accurate and aligned with agreed messaging frameworks and program narrative.
* Tailor content for specific staff groups, working closely with change managers to support effective engagement and transition.
Stakeholder Coordination and Engagement
* Build productive working relationships with program teams, subject-matter experts and key business stakeholders to ensure messaging reflects current program status and decisions.
* Coordinate the flow of information across squads/workstreams, escalating risks, issues, and emerging concerns to the Communication Lead.
Monitoring, Reporting and Continuous Improvement
* Monitor, evaluate and report on the effectiveness of communication efforts, analysing what is working, identifying improvement opportunities and adjusting as needed to improve impact.
* Provide regular updates on communication activities, risks and staff sentiment to inform program decision-making and senior reporting.
* Maintain accurate records of communication outputs, schedules, and approvals to support transparency and alignment across teams.
Must Have:
* University experience in a similar role
* Advanced strategic planning, measurement and evaluation capability, including the ability to develop communication approaches that evolve in response to shifting priorities, emerging risks, and new program information.
* High-level organisational, relationship-building and networking skills, with the ability to manage competing demands, maintain momentum and support alignment across multiple workstreams.
* Deep understanding of effective change communication strategies and approaches, including digital, social and traditional media, and how to apply them effectively in large-scale change.
* Qualifications in communication, change management or related area as well as relevant experience and/or education/training.
* Extensive experience leading communication activities for large‐scale, complex programs, ideally in change and transformation environments where priorities, scope, and timelines evolve.
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