Seeking a savvy individual to join our hard-working team as the Administration Officer. This role will be responsible for providing a high-level confidential and professional general administrative service to Central Laboratory. The Administration Officer role assists senior members of the Central Administration team with ad hoc administration duties as required and participates in shifts between the hours of 8:00am and 4:30pm, Monday to Friday. If you are looking to change your career pathway and progress your skill set, we would love to hear from you. Key competencies (role specific criteria) You will be assessed on your ability to demonstrate the following: Demonstrated ability to follow procedures and perform general administrative duties Demonstrated experience in, or the ability to rapidly acquire skills in the use of laboratory specific technology systems and databases Demonstrated professional telephone etiquette and excellent client service skills Demonstrated ability to collect information in difficult circumstances Demonstrated knowledge in the pronunciation of medical terminology Demonstrated ability to effectively communicate with staff at all levels, both internally and externally Demonstrated knowledge of or the ability to rapidly acquire knowledge of the Queensland Health policy related to dealing with confidential and sensitive information Demonstrated ability to multitask, while rapidly adapting to new work environments on a continual basis. Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.