Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertASSA ABLOY is the global leader in access solutions, dedicated to satisfying end-user needs for security, safety, and convenience.
With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets.
Our iconic brands, such as Lockwood, Abloy, Gateman, and Yale, are driven by innovation and have been recognized with ASSA ABLOY's inclusion in Forbes' Top 100 most innovative companies list, on four separate occasions.Lietzke and Austral Monsoon Building Products, part of the ASSA ABLOY group, are industry leaders in providing high-quality, sustainable, and innovative solutions.
We take pride in ensuring that our processes and products adhere to the highest environmental and quality standards, fostering a safe and sustainable future.About The RoleWe currently have an opportunity for an Administration and Customer Service Estimator based in our Lietzke Office in Hendon, SA.
Reporting to the Business Development Manager, you will be responsible for initial contact with customers at the reception desk through email, phone, and website.
Provide general support for the estimating team to enable them to focus on project quoting and order detailing.Responsibilities include, but are not limited to:Answering inbound phone calls, providing customers with technical information where possible, and organizing technical salespeople to provide the correct information either through taking the call or responding back by phone or email.Registering projects for quoting and assisting project management and estimation teams.Supporting Finance with administrative tasks.Managing customer walk-ins for order pickup, advising Dispatch of customer requirements and job/account name, and providing product options and pricing information in quoted or indicative form.Maintaining relationships for pricing and after-sales service with key reseller clients.Managing the sales inbox.Attending to architectural or customer queries; when technical responses are required, providing details to the sales manager for review and response.About youCustomer-focused and committed to providing high-quality service.Strong communication skills, excellent phone manner, and attentive active listening.Experience in the manufacturing industry is preferred.Strong attention to detail and ability to manage multiple priorities.Understanding architectural drawings would be an advantage.In ReturnWe are a global company offering diverse opportunities, both locally and abroad.
We provide a competitive salary, training, and career development opportunities.
We pride ourselves on creating a supportive team environment and making ASSA ABLOY a great place to work.
Opportunities like this seldom come twice, so apply now.We are the ASSA ABLOY GroupOur people have made us the global leader in access solutions.
We value results over titles or backgrounds, empowering our employees to build careers aligned with their aspirations and our goals.
We support their growth with regular feedback, training, and development opportunities.
We encourage our colleagues to think broadly about their impact and to grow their roles locally, regionally, or internationally.As an employer, we value diverse, inclusive teams and appreciate different perspectives and experiences.
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