Transport Program Manager – Develop & Grow a People-First Transport Service
Transport Program Manager – Develop & Grow a People-First Transport Service
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Talent Professional specialising in process improvement, talent attraction, development and retention. Business solutions specialist focusing on…
Location: Kogarah or Campbelltown
Employment Type: Full-time
Sector: Disability | Aged Care | Community Transport
Make a real impact from day one. Build and lead a new transport service that puts people first.
We're looking for a strategic, hands-on operator to take full ownership of DMS Assisted Transport — a newly launched assisted transport service that prioritises dignity, inclusion and community connection.
This is not a typical role. You'll be building and running the service end-to-end - from coordinating daily transport operations, to promoting the program in local communities, overseeing compliance and risk and mentoring a small team of support-first drivers. This is your chance to lead with autonomy, embed systems from the ground up and grow a high-quality service that makes a difference in people's lives — every single day.
Our clients include people with disability, older Australians, veterans, carers and families who rely on accessible, supported transport to stay connected to their communities. You'll help us deliver more than a ride — you'll deliver care, reliability and peace of mind.
Who We Are
At DMS, we believe transport should be more than just getting from A to B — it should be safe, inclusive and centred around the person. We're launching this service because we've seen first-hand how critical accessible transport is for people with disability, older Australians, carers and families.
This role isn't just about running a transport service — it's about building something that genuinely matters to the community. You'll have the autonomy to shape how we deliver, the trust to make decisions and the support of a small, passionate team who care deeply about getting it right.
If you're someone who thrives in a start-up environment, cares about people and is ready to take ownership of a meaningful program, we'd love to hear from you.
You'll Be Responsible For
* Leading and managing the daily operations of DMS Assisted Transport
* Coordinating driver rosters, bookings, client care and transport logistics
* Promoting the service and building community referral pathways
* Maintaining compliance with all regulatory and funding requirements (NDIS, Aged Care, DVA, Point to Point)
* Supporting a small team of drivers who act as support workers first
* Reporting to the CEO and translating strategic goals into practical outcomes
Who You Are
* A confident self-starter who thrives in independent roles and greenfield environments
* Experienced in operational or service leadership
* People-focused and community-minded — you care about every client journey
* Organised, proactive and ready to build systems from scratch
* Comfortable juggling operations, compliance, marketing and team coordination
What You'll Need
* Relevant qualifications (e.g. business, community services, health or disability) or equivalent experience
* Willingness to undergo required checks (NDIS, WWCC, Police, Driving History, Medical)
* Knowledge of the NDIS, Aged Care or assisted/community transport preferred
What We Offer
* A unique opportunity to lead a meaningful new service from day one
* Supportive leadership, flexible base location (Kogarah or Campbelltown), and a mission-driven culture
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Project Management and Information Technology
* Industries
Community Services
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