**Job Overview:**
We are seeking a skilled Coffee Machine Technician to join our team in Melbourne, Victoria. As a key member of our service department, you will be responsible for maintaining the operation of our commercial coffee machines and grinders in Victoria and Tasmania.
About the Role:
* Be the primary point of contact for all technical-related inquiries, delivering positive service experiences with a customer-first approach.
* Maintain the operation of the service department in Victoria, including commissioning, installation, repair, and maintenance of Sanremo commercial coffee machines and grinders.
* Provide technical support to our national network of external technicians and clients.
Requirements:
* A minimum of 2 years' experience repairing and servicing commercial coffee machines.
* A preference for electrical trade experience.
* Ability to manage your region by building a network of customers to offer technical services.
Benefits:
* An opportunity to be at the heart of Australia's vibrant café scene.
* No two days are the same, ensuring a dynamic and exciting work environment.
Key Responsibilities:
1. Commission, install, repair, and maintain commercial coffee machines and grinders in Victoria and Tasmania.
2. Provide technical support to our national network of external technicians and clients.
3. Build and maintain relationships with customers in the region.
4. Contribute to the growth and development of the service department.
What We Offer:
* A rewarding and dynamic work environment.
* The opportunity to work with a leading company in the industry.
* Ongoing training and professional development opportunities.