V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.
About the role
As a key member of the Operations leadership team, the Manager – Business Resilience supports the Director of Operations Safety, Training and Resilience in strengthening V/Line's enterprise-wide resilience planning.
This role is responsible for developing and implementing business resilience strategies and ensuring compliance with relevant emergency management, risk, and rail safety legislation and standards.
You'll play a critical role in ensuring operational continuity and risk preparedness across the organisation.
Key accountabilities include:
Coordinating and supporting V/Line's Crisis and Incident Management Teams to enable rapid, customer-focused emergency responses.
Overseeing annual compliance activities under the Emergency Management Act and ensuring continuity plans are embedded in daily operations.
Facilitating emergency management and business continuity workshops, scenario planning, and organisational readiness exercises.
Monitoring and assessing emerging risks and developments in emergency management to provide expert advice to senior leaders.
Building strong working relationships with emergency agencies, government departments, and transport partners, and representing V/Line at key forums.
Driving continuous improvement of emergency processes and systems, ensuring incidents are reviewed, recorded, and used to inform future resilience planning.
About you
You're a strategic thinker with a calm, solutions-focused approach and a strong background in emergency management, business continuity, or operational risk. A natural collaborator, you build trust quickly and thrive in complex environments where stakeholder engagement, sound judgement, and clear communication are key.
Our ideal candidate will possess the following:
A relevant qualification in Emergency Management and/or Business Continuity (Diploma or Cert IV) or be working towards one.
Proven experience working within a critical infrastructure environment.
Experience in heavy rail or infrastructure settings (advantageous).
Certificate IV in Workplace Training and Assessment (desirable).
Strong knowledge of ISO 22301 (Business Continuity Management) and ISO 31000 (Risk Management) frameworks.
Demonstrated alignment with V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership, and human rights.
If your skills or experience don't exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.
Why V/Line
In addition to free myki travel, we offer:
Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
Huge potential – We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
Collaborative team – You'll be part of a broader supportive team. Surround yourself with talented, passionate peers.
Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at TalentSupport@vline.com.au or 1800 800 007 for confidential support.
As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.
We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world's oldest living culture. We acknowledge the Traditional Owners' lands, waters, and skies on which we live and pay respects to their Elders past and present.
At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.
Applications close: 28th of August 2025.
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