We are currently seeking a professional to fill a customer-focused role in a dynamic government contact centre environment.
About the Position:
* Provide top-tier customer service via phone and digital channels.
* Handle enquiries related to road safety services.
* Maintain accurate records and follow procedures.
* Collaborate with team members and escalate issues when necessary.
About You:
* 2-3 years of experience in customer-facing roles (call centre, administration, or retail)
* Previous government experience is an asset
* Intermediate computer skills including typing, email etiquette, and proficiency in Microsoft Outlook and Teams
* Ability to quickly learn new systems
* Equal opportunities employer welcoming applications from all qualified candidates.