Ampcontrol is seeking a Help Desk Lead in Newcastle-Maitland, NSW to lead the Digital Help Desk team, ensuring high-quality support and managing incident escalations. The ideal candidate should have proven leadership experience in IT support, strong technical skills, and a continuous improvement mindset. The role offers flexible working arrangements and a variety of employee benefits, including paid parental leave and education assistance. Join Ampcontrol and play a vital role in shaping digital support services.#J-18808-Ljbffr