Job Overview
As a Technical Software License Compliance Analyst and Auditor, you will play a crucial role in ensuring customers adhere to software licensing agreements. You will be responsible for assessing software installations, configurations, and usage to identify and address compliance risks.
Required Skills and Qualifications
* Bachelor's degree in Computer Science, Information Technology, or related field preferred plus 12+ years of related work experience, OR Master's degree in Computer Science, Information Technology, or related field preferred plus 10+ years of related work experience.
* Proven experience in technical roles within the software industry, with a focus on software license compliance, audit, or management.
* Strong technical expertise in software installations, configurations, and usage monitoring across various platforms, data centers, and infrastructure environments.
* In-depth knowledge of software licensing models, agreements, and compliance standards.
* Excellent analytical skills with the ability to interpret complex technical data and licensing terms.
* Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and customers.
* Detail-oriented mindset with a focus on accuracy and precision in compliance assessment and reporting.
Benefits
* Build and maintain strong relationships with customers, serving as a trusted advisor on software licensing and compliance matters.
* Act as the primary point of contact for customer inquiries and escalations related to software licensing and technical audits.
* Engage with customers to understand their evolving needs and provide proactive guidance and support.
Key Responsibilities
* License Agreement Analysis: Review and analyze customer software license agreements to understand terms, conditions, and usage rights.
* Technical Compliance Audits: Conduct technical audits of software installations, configurations, and usage to verify compliance with licensing agreements.
* License Advisory: Become an expert in VMware software usage and license utilization across the organization's infrastructure, including on-premises and cloud environments.
* Customer Relationship Management: Build and maintain strong relationships with customers, serving as a trusted advisor on software licensing and compliance matters.
* Risk Assessment and Mitigation: Assess risks associated with non-compliance, unauthorized software usage, and potential licensing violations.
* Documentation and Reporting: Maintain accurate records of software licenses, entitlements, and usage data to support compliance efforts.
* Process Optimization and Tooling: Develop repeatable processes for all aspects of the license compliance function.
* Vendor Management: Establish and maintain relationships with third-party audit and compliance partners to augment and provide scale customer license compliance audit capabilities.
* Training and Education: Provide training and education to field personnel on software licensing best practices, compliance standards, and technical audit processes.
Compliance Standards:
The ideal candidate will have a deep understanding of software licensing models, agreements, and compliance standards, as well as excellent analytical and communication skills.
They will be able to interpret complex technical data and licensing terms, and will have a proven track record of identifying and addressing compliance risks.
Soft Skills:
The successful candidate will possess strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and customers.
They will also have a detail-oriented mindset with a focus on accuracy and precision in compliance assessment and reporting.
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