️ Be the operational backbone of a high‐demand specialist outpatient service
Deliver exceptional patient‐centred customer service every day
Join a collaborative team within a leading tertiary hospital
Manage clinic administration, coordinate patient journeys and build seamless service delivery within a busy Diabetes & Endocrine ambulatory care setting.
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $66,608.03 - $68,817.27 per annum
Hours Per Week: 38
Location: Westmead Hospital
Where you'll be working
Westmead Hospital is one of Australia's largest and most respected tertiary hospitals, delivering specialist care to a diverse community across Western Sydney. As part of Western Sydney Local Health District, you'll work in a service that values professionalism, teamwork and compassion.
The Diabetes and Endocrine Ambulatory Care Centre is a dynamic, patient‐focused environment supporting individuals with complex and chronic conditions.
* A high‐volume, specialist outpatient clinic
* Supportive multidisciplinary diabetes and endocrine team
* Strong focus on patient experience and quality improvement
* Structured systems and clear processes to support your role
* Inclusive, respectful and values‐driven workplace culture
What you'll be doing
As an Administrative Officer Level 2, you'll play a vital role in keeping the service running smoothly while being a welcoming first point of contact for patients and families.
You will:
* Provide efficient, friendly front‐line administration and reception support
* Manage appointments, patient registration, waitlists and clinic schedules
* Coordinate office systems, communications and information flow
* Support reporting, statistics, ordering and meeting administration
* Work collaboratively while confidently managing competing priorities
Why work with NSW Health?
At NSW Health, we offer more than a job — we offer a chance to belong, contribute and grow while supporting the health of our community.
Make a difference behind the scenes
Build your career in Australia's largest health system
Be part of a team that values safety, respect and wellbeing
Apply now and bring your administration expertise to a service that truly matters. Submit online your resume, addressing the criteria listed below and providing examples that demonstrate your ability before the closing date.
Selection Criteria:
* Proven extensive clerical experience in a busy reception/customer service position
* Demonstrated effective communication skills-written and verbal with strong attention to detail
* Demonstrated ability to work independently as well as part of a team
* Demonstrated ability to identify issues of relevance, sensitivity and confidently, and knowing when to escalate matters of importance and urgency
* Demonstrated computer/data entry skills specifically MS office email and iPM
* Demonstrated experience in working with multi-functional teams preferably within a heath setting
Requisition ID: REQ651413
Applications Close: 7th May 2026
Need more information?
* Discover more about the application process.
* Review the detailed Position Description for insights into role requirements and criteria.
* Explore the selection process, employment checks, outcomes and notifications.
* For inquiries about the role, contact Amenze Uyagu on
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)
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