Front End Associates are essential to providing excellent customer service and ensuring a seamless shopping experience for members at our warehouse. This role involves assisting with member orders, loading merchandise onto the conveyor belt, and maintaining the cleanliness of the register and general Front End area.
Key Responsibilities:
* Assist members with loading merchandise onto the conveyor belt
* Transfer items not on the belt to a separate cart or flatbed
* Verify high-ticket items for supervisor approval
* Pack member orders into boxes and load them on a separate cart or flatbed
* Check packaging for tampering and report any issues
* Load orders into cars when possible
* Retrieval of requested items such as boxes, register supplies, and merchandise
* Maintain a clean and organized workspace
* Respond to spills and trip hazards immediately
Requirements:
* Excellent customer service, communication, and interpersonal skills
* Cash handling experience (preferred)
* Basic math skills
* A satisfactory criminal record check and full COVID-19 vaccination or medical contraindications certificate