When someone walks through our doors, how they are welcomed matters.
At Medicare Urgent Care Clinic Geraldton, patients often arrive feeling unwell, worried, or unsure. The first voice they hear and the first face they see can make all the difference.
We are looking for calm, capable and patient-centered Medical Receptionists who understand that the front desk is not just a desk — it is the first point of care.
This is a chance to be part of a new and important service for the Geraldton community, supporting people when they need care quickly, professionally and with compassion.
Clinic Hours:
8am – 10pm, 7 days per week, including Public Holidays
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Why This Role Is Different
Purpose You Can Feel Proud Of
You will be part of a service that genuinely helps the community and eases pressure on the hospital emergency department. The work you do each day matters.
A Supportive, Respectful Team
You will work alongside experienced GPs, Registered Nurses and fellow reception staff in an environment that values teamwork, professionalism and mutual respect.
The Front Desk Sets the Tone
Your role is central to the patient experience — offering reassurance, clarity and calm in urgent moments, and helping the clinic run smoothly.
A New Service, With Room to Grow
Joining a newly established urgent care clinic means learning new skills, growing your confidence and helping shape how the service operates from the ground up.
Flexibility That Fits Real Life
We offer part-time, casual and after-hours roles, including evening and weekend shifts.
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What You'll Be Doing
* Welcoming patients with empathy, professionalism and calm
* Managing front desk enquiries and appointments in a busy urgent care setting
* Responding to phone enquiries clearly and respectfully
* Accurately managing patient information and documentation
* Supporting the daily flow of the clinic alongside nurses and GPs
* Helping create a positive, reassuring experience for every patient
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About You
You are someone who:
* Stays calm and organised, even when things get busy
* Understands that first impressions in healthcare matter
* Is patient-focused and takes pride in the service they represent
* Enjoys working as part of a professional, team-oriented environment
* Has strong communication skills and attention to detail
* Brings a positive, can-do attitude to work every day
Experience as a medical receptionist and familiarity with Best Practice software are highly regarded, but attitude, professionalism and a willingness to learn are just as important.
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To Apply
Whether you are looking for part-time, casual or after-hours work, we would love to hear from you.
Please apply online or email your CV to:
Lydia – PM
Please note: Only shortlisted candidates will be contacted.