What You'll Do
- Own daily admin tasks: inbox/calendar management, document control, data entry, filing.
- Be our systems champion : map and document SOPs, improve processes, and drive uptake of software (task management, CRM, docs, forms, automations).
- Coordinate across teams, suppliers and clients; follow up actions and deadlines working closely with Director.
- Prepare reports, templates and checklists; maintain accurate records.
- Support onboarding/offboarding and compliance admin.
About you
- Highly organised, proactive, and detail-driven with robust follow-through.
- Proficient in Google Workspace or Microsoft 365 (intermediate level), with experience using CRM systems and creating standard operating procedures.
- Comfortable working independently in a remote environment with reliable high-speed internet connection and dedicated home office space suitable for professional video calls.
- Nice to have: Bachelor's degree and prior experience in administration/operations or process improvement.
- Minimum 2 years' experience in administration, operations, or process improvement roles
- Australian citizen or permanent resident with unrestricted work rights in Australia
What we offer
- Autonomy, clear outcomes, and the chance to build scalable systems.
- Supportive leadership and a continuous-improvement culture.
- Competitive rate commensurate with experience.
- We value diversity and welcome applicants from all backgrounds.
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