Unlocking Innovation with Customer Solutions Expertise
We're seeking a seasoned professional to drive exceptional customer outcomes. As an innovative Customer Solutions Engineer, you will be at the forefront of delivering tailored solutions that meet our customers' evolving needs.
Key Responsibilities:
* Configure and deploy diverse network infrastructure to ensure seamless services.
* Collaborate with Sales on custom designs to meet customer requirements.
* Assist in installation and deliver thorough handover documentation.
* Stay up-to-date on our offerings and network capabilities to provide expert advice.
Requirements:
* Expertise in telco intricacies, including SD-WAN, VOIP/SIP, NBN Access Tech, Customer Premises Equipment, Fiber Networks Expertise, Data Center Cross-Connects.
* Certifications in Cisco/Fortinet and a proven track record of implementing Hosted Phone Systems, Cloud Connect, and Managed Routers.
We offer a range of benefits, including:
* 26 weeks paid parental leave for primary and secondary caregivers.
* Discounted internet and mobile services.
* Flexible working arrangements, Employee Assistance Program (EAP), discounts with big names, monthly rewards and recognition, internal training, yearly allowance for merchandise, and Fitness Passport access.
If you possess the required skills and qualifications, we encourage you to apply for this exciting opportunity.