Resort Operations Manager
We are seeking a dynamic and motivated Front Office Manager to join our team in a resort setting. This role is responsible for ensuring the efficient day-to-day operation of the resort, interacting with owners and guests, and leading a team of staff members.
Duties and Responsibilities
* Motivate and inspire the front office team to deliver exceptional service to our guests.
* Direct and promote a good working relationship between the various resort departments, encouraging teamwork and collaboration.
* Lead the recruitment, hiring, and training of all staff members, ensuring adequate staffing levels at all times.
* Assist the Resort Manager with planning, implementing, and monitoring policies and procedures to ensure the smooth operation of the resort.
Requirements
* Proven management abilities and experience in motivating and inspiring teams.
* Excellent communication skills (both written and verbal) and the ability to recognize and solve problems in the workplace.
* Ability to multitask and work productively in a fast-paced, changing environment.
* Experience in Resort Hospitality Management and a passion for delivering exceptional guest experiences.
Benefits
* Professional development opportunities and funding to support your growth and career advancement.
* Discounted hotel stays across Australia, Fiji, and New Zealand, providing you with the opportunity to explore new destinations and relax in style.
* Subsidized private health cover upon successful completion of probation, ensuring your well-being and peace of mind.