Overview
Working hours: 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)
Salary (commensurate with experience): Up to RM5000 + Performance Bonus + 7 Days Leave
Duration: Permanent
Industry: Education / Training & Development
Responsibilities
* Support customer acquisition by onboarding new parents
* Promote and recommend suitable coding programmes
* Drive customer engagement through special programmes, competitions, and community events
* Build and maintain strong relationships with parents and act as their advocate
* Plan and execute lead generation activities (e.g., parent sharings, trial classes) and ensure class payments are collected
* Coordinate with teaching team on student assessments and follow up with parents for conversion
* Maintain accurate and updated customer records in the CRM system
* Track student progress and manage ongoing parent relationships
* Other ad‐hoc activities assigned
Requirements
* Strong communication and problem‐solving skills
* Driven, fast learner, proactive and able to work in a fast‐paced environment
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