We are hiring for a Content Designer for one of our Federal Clients.
Role: Content Designer
Location of work: Canberra/Sydney/Melbourne/Brisbane/Adelaide
Security clearance: Australian Citizen with Baseline Security clearance
Overview:
A talented Content Designer is required with experience in a technical environment, interpreting complex information and conveying it clearly to non-technical audiences. The Content Designer will be responsible for the development and delivery of online communication content, eLearning modules, and work closely with a variety of internal stakeholders. The successful candidate will have substantial experience in digital content creation and a working knowledge of content management systems. The Content Designer also plays an important role in ensuring stakeholders are informed and educated on the DevOps and agile delivery model adopted by the department. This includes creating engaging learning modules, animated videos, and user-friendly cheat sheets.
Key duties and responsibilities:
Develop and implement a content strategy that aligns with business objectives.Translate complex concepts into user-friendly processes and guides for technical and non-technical audiences.Create and manage content for various online platforms, ensuring consistency in messaging, visual identity, and alignment with the departmental style and brand guidelines.Produce high-quality graphics and layouts using design software such as Adobe Creative Suite (i.e. Photoshop, Illustrator, InDesign).Measure and evaluate the success of content in meeting user needs using relevant indicators and metrics.Improve content accessibility, ensuring materials are user-friendly and inclusive.Balance competing priorities across multiple projects, teams, and activities.Provide professional and technical advice and services in relation to content design.Development of learning resources, to be interactive, engaging with decision points, case studies and possible screen captures.Test eLearning courses before release, incorporating feedback to enhance the final product.Minimum Qualifications:
Content Strategy & Development: Demonstrated ability to develop and implement content strategies aligned with business objectives, translating complex technical concepts into user-friendly, engaging, and accessible materials for both technical and non-technical audiences, ensuring consistency in messaging, branding, and accessibility.Technical Proficiency: Strong skills in graphic design, layout, and visual storytelling, with experience using industry-standard software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) to produce high-quality graphics, infographics, and layouts that enhance user engagement.eLearning & Interactive Media Development: Proven experience in designing and developing eLearning modules, interactive learning resources, and multimedia content, incorporating decision points, case studies, and screen captures, particularly for technical or process-driven content. Ability to test, refine, and optimise eLearning content based on user feedback.User Experience & Accessibility: Applies UX design principles, accessibility standards (e.g., WCAG), and content structuring to ensure materials are inclusive, intuitive, and engaging for a diverse audience. Experience conducting user testing and feedback collection to refine content.Stakeholder Engagement & Collaboration: Strong interpersonal and communication skills, with experience working closely with stakeholders across various teams to develop content that meets user needs and supports organisational goals.If you are interested, you may send an email to ****** for more information.
Referral incentive program: As always, we have the candidate referral incentive program through which you will get $1000 for each successful referral you make.
Seniority levelMid-Senior level
Employment typeContract
Job functionInformation Technology
Staffing and Recruiting
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