About the Role
KT Fitness & Pilates is seeking a motivated and professional Receptionist / Office Administrator to join our growing team in Dunsborough, Western Australia.
This role is integral to the daily operations of our studio, providing exceptional customer service to both new and existing clients while supporting administrative functions across the business.
This position is suitable for candidates seeking long-term employment with opportunities for growth within the health and fitness industry.
Key Responsibilities
* Greet and welcome members and visitors in a warm, professional manner
* Manage incoming phone calls, emails, and client enquiries
* Maintain a clean, organised, and professional reception area
* Perform general administrative duties including data entry, filing, and document management
* Coordinate class bookings, appointments, and schedules using booking systems
* Support membership enquiries, sales processes, and client onboarding
* Assist the Gym Manager and wider team with daily operations
* Ensure a high standard of customer experience is delivered at all times
About You
* Minimum 12 months experience in a customer service and/or administrative role
* Strong communication and interpersonal skills with the ability to build rapport
* Excellent organisational and time management skills
* Ability to multitask and work efficiently in a fast-paced environment
* High attention to detail and accuracy
* Confident using computers and standard office systems (experience with booking software is advantageous)
* Ability to use Canva, and social media platforms like Instagram
* A positive, friendly, and professional attitude
* A genuine interest in the health and fitness industry with a willingness to learn and grow and futher your career in multiple roles.
Preferred (but not essential):
* Certificate IV in Fitness, Pilates, or a related field
What We Offer
* A supportive and inclusive team environment
* Ongoing training and career development opportunities
* Pathways for growth within the fitness and wellness industry
* Access to gym and Pilates classes
* Staff discounts and wellness benefits
About Us
KT Fitness & Pilates is a boutique fitness studio located in Dunsborough, WA, offering a wide range of strength, fitness, and Pilates classes in a supportive and non-intimidating environment.
With a strong focus on community, coaching, and results, we help our members build confidence, strength, and long-term healthy habits.
Pay: $67,000.00 – $70,000.00 per year
Benefits:
* Professional development assistance
Work Location: In person