Job Overview
As a key member of our retail team, the POS/Cafe Team Member plays a vital role in delivering exceptional customer service and ensuring a clean and organized environment. Key responsibilities include preparing and serving food, coffee, and café favourites, as well as maintaining a welcoming atmosphere for all customers.
Key Responsibilities
* Preparing and presenting high-quality food, coffee, and café favourites to meet customer expectations.
* Providing warm, friendly, and prompt customer service, exceeding customer satisfaction goals.
* Maintaining a clean, organized, and inviting store environment that reflects positively on the business.
* Contributing to merchandising initiatives, stock rotation, and product freshness to enhance customer experience.
* Collaborating with colleagues to foster a positive team environment where everyone works together effectively.