Bharosa Community Services is a trusted, registered NDIS provider delivering high-quality supports across Queensland. We specialise in Nursing Care, Support Coordination, Behaviour Support, SIL/STA/MTA/ILO, and a wide range of core and capacity-building supports.
We are seeking a motivated and detail-oriented Administration Officer to join our growing team.
Key Responsibilities
* Manage daily office administration, records, and correspondence.
* Maintain NDIS documentation, policies, and procedures in line with compliance requirements.
* Assist with audits, reporting, and data management.
* Support accounts receivable/payable functions.
* Monitor participant invoicing and claims.
* Support the recruitment and onboarding of support workers.
* Maintain staff compliance and onboarding documentation.
* Collaborate with the roster manager to ensure effective rostering.
* Work closely with the Client Engagement Manager on client onboarding and service setup.
* Liaise with clients, families, and key stakeholders to provide timely support.
* Ensure smooth communication between participants, staff, and management.
Requirements
* Previous experience in administration, NDIS operations, or accounting support (preferred).
* Strong computer skills – NDIS CRM, Microsoft Office essential;
* Excellent organisational and communication skills.
* Ability to multitask, manage competing priorities, and work both independently and in a team.
* Knowledge of NDIS systems and compliance (desirable – training provided).
Why Join Bharosa Community Services?
* Be part of a growing and supportive NDIS team with a strong reputation for quality care.
* Gain experience across multiple areas – administration, compliance, rostering, finance, and client support.
* Work in a collaborative environment where your contribution directly supports our clients and their families.
Location: Brisbane
Employment Type: Full-time / Part-time negotiable
If you are proactive, organised, and passionate about supporting people with disabilities, we'd love to hear from you
Job Types: Full-time, Part-time
Pay: $50,000.00 – $70,000.00 per year
Benefits:
* Professional development assistance
* Travel reimbursement
* Work from home
Experience:
* NDIS: 1 year (Required)
Work Authorisation:
* Australia (Required)
Work Location: Hybrid remote in Upper Mount Gravatt QLD 4122