Tweed Surgery is looking for a Medical Receptionist/ Admin Support role to join our friendly team for our family practice.
The ideal candidate will play a vital role in supporting the Practice Manager and the Reception team to ensure the smooth running of the front reception desk and to assist with other administrative duties.
The position is for 4 days per week and must be able to cover sick and annual leave.
Key Responsibilities :
* To provide support to the Practice Manager for accreditation and other admin duties
* Provide exceptional front-desk service, including welcoming patients, managing phone calls, emails and patient bookings
* Have an understanding of Medicare and billing item numbers for claiming
* Preparation of daily batching and reports
* Have an understanding of compliance, legislative and accreditation requirements relating to General Practice
* Review doctor's correspondence
* Stocking and tidying of consult rooms
* Ability to work independently and as a team
Essential :
* Proficient computer skills either Medical Director or other software essential
* An excellent understanding of patient billing and receipting
* The ability to develop and communicate procedures and processes
* Flexibility in hours of work to maintain business requirements as needed
* Genuine empathy for patient welfare and superior customer service by " leading by example" and ensuring practitioners and staff adhere to best practice standards
* Reliability of attendance is essential
* Having passion and ambition to develop this role
Job Type: Casual / Full Time 4 days per week-an hourly rate will be offered to commensurate the skills and experience of the successful applicant and in line with the Health Professionals and Support Services Award.
Experience : Minimum 2 years experience as a Medical Receptionist/Secretary role within the healthcare environment