Add expected salary to your profile for insightsEnwise Electrical & Refrigeration is currently seeking a Refrigeration Service Coordinator to join our team. This role is ideal for someone who thrives in a fast-paced environment and enjoys coordinating service work and supporting team members across multiple locations. The ideal candidate will have strong organisational skills, excellent communication abilities, and a proactive approach to ensuring seamless service delivery.Our values of Teamwork, Trust, Customer Focus, Technical Integrity, and Boldness guide everything we do — from supporting our team to delivering outstanding service to our clients.Key Responsibilities:Schedule service work using SimproProcess customer purchase ordersCollate job documentation, including technician reports and timesheetsManage invoicing and support the collections processHandle site access administration, including client questionnaires, assessment forms, and portal managementProvide timely support to technicians and customers by troubleshooting scheduling or logistical challengesWork closely with managers, supervisors, technicians, and the operations manager to ensure efficient service deliveryQualifications and Experience:Positive attitude, energy, and flexibility towards business growth and changeStrong interpersonal skills with the ability to effectively communicate with internal and external stakeholdersCompetent, responsible, and solution-oriented mindsetCommitment to compliance with contractual obligations and safe work practicesProficient in Microsoft Office applications such as Word and Excel3 - 5 years of administration experience preferred, ideally with exposure to the mining industryMust have the right to live and work in AustraliaA valid Police Check (or willingness to obtain one)What We Offer:Competitive salary (negotiable based on experience)Company Phone and laptopOpportunities for professional growth and developmentSupportive team environment with a focus on maintaining a positive workplace cultureRole based in Emerald or Rockhampton, with opportunities to travel between both locationsHow to Apply:If you are an organised and proactive individual with a passion for coordinating service delivery, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate by clicking on the ‘APPLY’ button.
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