Automotive Experience Specialist
We are seeking an Automotive Experience Specialist to join our team of luxury brand evaluators.
About the Role:
As a Luxury Brand Evaluator, you will be responsible for discreetly assessing customer experiences and providing critical feedback that helps brands refine their services. You will have the opportunity to engage with sales associates in stores or online from the comfort of your home.
* Key Responsibilities:
* Choose your assignments and align them with your personal preferences and profile.
* Visit luxury stores or evaluate online, observing carefully and engaging with sales associates.
* Provide honest feedback through questionnaires, using our platform to share your observations.
About CXG:
CXG connects premium brands with over 80,000 evaluators across 70 countries. With global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.
Why Join Us?
Enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements:
1. Must be 18 years of age or older.
2. Good understanding of the automobile industry.
3. Passionate about automobiles and improving customer service and retail environments.
4. Enjoy interacting with people.
5. Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
6. Willingness to adapt to varying assignment types and industries.
7. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.
Benefits:
* This is a freelance, project-based position.
* Flexible working hours.
What We Offer:
Join a community of over 80,000 evaluators and work with some of the most prestigious brands worldwide. Enjoy the flexibility of working on the go and take pride in shaping the future of luxury experiences.