Job Opportunity
We are seeking a highly motivated and experienced individual to join our team as a Member Services Officer.
The successful candidate will provide sales, reception, and merchandising services to members, casual users, and potential new members, following operational routines and procedures.
The role involves prospecting, touring, closing, and generating referrals for future sales. You will actively seek new business, representing the club professionally.
Main responsibilities:
* Acquire new members
* Deliver first-class customer service in line with our Mission, Vision, and Values
* Achieve individual and team goals and targets set with the Assistant Club Manager and Club Manager
About This Role
This is an exciting opportunity for someone who is passionate about fitness and providing exceptional customer service. As a Member Services Officer, you will be the heart of our business, working closely with our members and team to achieve our goals.
You will have previous experience in a similar position and possess excellent communication skills. A strong work ethic, friendly attitude, and customer-service mindset are essential for this role.
Key Requirements
* Prior experience in fitness, sales, customer service, or retail environment
* Excellent communication skills
* Certifications: First Aid & CPR, Working With Children Check (or equivalent), National Police Check
Benefits
As a valued member of our team, you will enjoy a dynamic and inclusive work environment, opportunities for growth and development, and a chance to make a real difference in people's lives.
How to Apply
To apply, please click on the