Digital Experience Project Manager
* Initial contract to 30 June 2026
* Hybrid opportunity based in Canberra, ACT
* Open to Australian Citizens with an active Baseline clearance
Focused on enhancing how users, both internal and external, interact with our digital platforms and services. It involves the development of a comprehensive service for searching and discovering, supported by a centralised content management system that enables omnichannel publishing with personalised user experiences.
A secure environment will allow external users to access services with ease. The project also introduces a unified payment system to streamline financial transactions, including donations, and memberships. Internally, it will consolidate and simplify systems and processes to improve operational efficiency and service delivery. The outcome will be a modern, user-friendly digital environment that supports streamlined services, robust search capabilities, and a consistent, high-quality digital experience.
The role requires an individual with:
* Previous experience in large-scale digital transformation impacting multiple teams and external user groups.
* Ability to influence without authority and build consensus across diverse stakeholder groups.
* Strong understanding of agile and iterative project delivery methodologies.
* Demonstrated ability to manage project scope, risk, budget, and timelines effectively.
* Excellent communication and interpersonal skills, with a focus on stakeholder engagement and change management.
* Proven experience in vendor and contract management within a government or regulated environment.
* Strategic thinking and the ability to translate vision into actionable project plans.
Key duties and responsibilities
* Leading the end-to-end delivery of a medium-to-large scale digital transformation project.
* Coordinating cross-functional teams and managing interdependencies across business units.
* Driving agile project management practices and fostering a culture of continuous improvement.
* Ensuring project outcomes align with strategic objectives and deliver measurable benefits.
* Implement and lead project management practices to support iterative/agile working.
* Conceiving, maintaining and communicating a vision of the project's outcomes and associated benefits
* Provide strategic advice to senior management and stakeholders as well as leading and assuming accountability for projects that have strategic or operational significance
* Building and maintaining strong collaborative relationships with a broad range of stakeholders including partnering on design and requirements gathering
* Leading project delivery, including but not limited to:
o Agreeing business requirements, and translation of requirements into project plans
o Monitoring and reviewing project scope, costs, budgets, schedule and expected benefits
o Scheduling project resources, inter-dependencies and project risk
o Undertaking procurement, contract and vendor management responsibilities
o Supporting a framework for implementing business initiatives, or change
o Ensure compliance with quality standards and best practices in project management and governance
Essential skills and experience
* Demonstrated delivery of a complexDigital Experiencetechnology project.
* Demonstrated understanding ofdigital service delivery in government.
* Experience managing cross-functional teams and delivering outcomes in amatrixedenvironment.
* Strong analytical and problem-solving skills with a focus on delivery and outcomes.
* Excellent written and verbal communication skills, including reporting to executive stakeholders.
Desirable skills and experience
* Experience withAltus by Senseiproject management software.
* Familiarity with user-centred design and digital accessibility standards.
* Experience working in a hybrid agile/waterfall project environment.
Technical skills
* Project management experience and/or relevant tertiary qualifications
* Agile methodologies – strong familiarity with agile frameworks such as Scrum or Kanban
* Azure DevOps expertise
Role particulars:
Submission due: 19/06
Duration: 07/2025 - 30/06/2026
Extension/s: 1 x 12 monthoption to extend
Security clearance: Active Baseline clearance is essential
Location: Canberra, A.C.T
Working arrangements: Hybrid
If you meet these requirements apply now Alternatively you can contact Shakira on 02 6257 8888 or shakira@infiniteworld.biz
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