**Customer Service Representative - City of Parramatta Council**
- Temporary Government contract
- Immediate start, initial 3 month contract with view for extension
- $30.95ph + super
- Full time, Monday to Friday
- Parramatta location
We are looking for standout Customer Service Officers/Call Centre Operators who are customer-focused, organised and highly driven to join the team on a temporary basis (with potential for ongoing work).
Experience in a similar role within a call centre environment would be highly advantageous.
**The Role**:
- Answer incoming customer enquiries and requests for information, directing calls to the appropriate departments as required
- Maintain customer satisfaction
- Handle customer data and information with confidentiality
- Maintain accurate records and databases in their in-house systems
**Skills/Experience**:
- Outstanding communication skills
- Excellent phone manner and professionalism
- Competent computer skills and ability to pick up new systems quickly
- Able to multi-task (Speaking on the phone and data entry)
- Previous experience in a call-centre workplace
- Must be double vaccinated
**APPLICATIONS CLOSING SOON**
**Job Types**: Fixed term, Full-time
Contract length: 3 months
**Salary**: $30.95 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
Must be double vaccinated
📌 Customer Service Representative - Government
🏢 Nsw Government
📍 Sydney