Posted: 26/05/2026
Closing Date: 26/06/2026
Job Type: Permanent - Full Time
Job Category: Receptionists
First impressions count! To support our Mercedes-Benz New Vehicle Sales Department, we are recruiting a professional receptionist with strong interpersonal and communication skills to serve as the first point of contact, both by phone and in person.
Job Description
About the role: As our receptionist, you'll be trusted to take ownership of the reception area, manage competing priorities, and deliver a seamless, polished customer experience at all times.
Key responsibilities:
* Act as the lead point of contact for all visitors and incoming enquiries
* Deliver a premium first impression, both in person and over the phone
* Oversee the day-to-day flow and presentation of reception
* Coordinate and maintain customer records and databases
* Liaise professionally with customers, suppliers, and couriers
* Manage stationery, supplies, and front‐of‐house organisation
* Maintain immaculate presentation across reception and guest lounge areas
* Handle incoming/outgoing mail and dealership communications
* Provide proactive support to administration and management teams
* Identify opportunities to improve the overall customer experience
Desired Skills and Experience
About you:
* You are a confident and polished professional who thrives in a fast-paced, customer-focused environment and takes pride in owning your space.
* Proven experience working with luxury brands in a reception or front‐of‐house role (dealership experience highly regarded)
* Strong ability to take initiative and manage priorities independently
* Exceptional communication and interpersonal skills
* High level of professionalism and personal presentation
* Strong attention to detail and organisational skills
* Comfortable working in a high-volume environment
* A proactive, solutions-oriented mindset
Hours - 5 days per week, Monday to Friday, with a rotating Saturday roster.
What's on Offer
* Competitive salary plus commissions (based on experience)
* Ongoing training and development
* Career progression opportunities across the Patterson Cheney Group
* Access to employee group discounts across vehicles, servicing, and parts
* Job security within a strong, privately owned automotive group
* Employee Assistance Program
* A supportive, high-performing team culture
Successful applicants will undergo a National Police Check.
We take pride in being an equal opportunity employer, seeking to employ qualified candidates of any gender, race, religion, or age who are authorised to work in Australia.
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