Customer Service Advisor (Part-Time)
Brighton, £13,988 per annum, Monday-Friday, 10:30am-2:30pm or 10am-2pm (20 hours per week).
Are you a great listener who enjoys helping people?
We're looking for a part time Customer Service Advisor to join a busy customer support team. You'll be the first point of contact for customers, handling inbound calls, resolving queries, and providing excellent service on every interaction.
Please note: Full-time attendance will be required for the first 3 weeks to complete training.
What You'll Do
* Handle inbound customer enquiries
* Resolve queries and provide account support
* Take ownership of customer issues through to resolution
* Identify opportunities to improve processes
* Work collaboratively with colleagues across the business
What We're Looking For
* Strong customer service and communication skills
* A positive, problem-solving approach
* Excellent attention to detail
* Ability to work independently and as part of a team
* Confident using Microsoft Office and Outlook
* Previous customer service experience preferred
If you're passionate about delivering great customer service and want a part-time role that makes a difference, we'd love to hear from you, apply today for an immediate interview.
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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