Neighbourhood Administration Officer – UnitingCare Queensland
Our Neighbourhood Administration / Scheduling Officer is a key support role to the delivery of our Community Care based services. You'll play a pivotal role in ensuring business operations are running efficiently and our clients receive an exceptional experience.
Make a meaningful difference with BlueCare
We're looking for someone who wants to build meaningful relationships and make a difference in the lives of others – through small moments that leave big impacts.
Key Responsibilities
* Supporting and coordinating different teams within each neighbourhood
* Be the first point of contact for internal and external customers – via phone, email and in person
* Manage requests, concerns and inquiries
* Rostering and scheduling support for the neighbourhood
* Creation of correspondence and documentation as requested
* Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
* Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment
* Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases
* Use mainstream software including the Microsoft Office Suite and database applications (Intermediate – Advanced skills required)
* Assist senior staff with special projects as required
Role Requirements
* You will have effective verbal and written communication skills
* Previous experience in rostering/scheduling – highly regarded
* Great time-management skills and an ability to prioritise your workload
* Good knowledge and experience with MS Office and Database applications
* Confidence with smart phone and digital devices or willingness to learn
* Excellent time management skills and ability to prioritise workloads with a can‑do attitude
Employee Benefits
* Salary packaging of everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
* A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
* 12 weeks paid parental leave and 2 weeks paid partner leave (available after 6 months service, in addition to the government scheme)
* Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
* Career development opportunities with one of the most trusted community and residential care providers in Australia
Child Safe, Child Friendly
* Provide welcoming, safe & nurturing services for children
* Implement measures to prevent child abuse and neglect within our services
* Appropriately and immediately address child abuse and neglect if it does occur
Diversity & Inclusion
Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long‑term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. For additional support and to meet our RAP Team, email
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
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