National Account Director
Job ID
245994
Posted
04-Nov-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Building Management, Executive Management, People/Human Resources
Location(s)
Sydney - New South Wales - Australia
Lead Strategic Account Management Nationally
Expertise in operational excellence and stakeholder management
Sydney | Land of the Gadigal People
CBRE is hiring a National Strategic Account Director to lead integrated facilities management for a prestigious client portfolio across Australia. This high-impact leadership role requires a seasoned property executive with deep expertise in operational excellence, property management, client relationship management, and strategic growth. The successful candidate will oversee a multidisciplinary team across operations, finance, sustainability, and procurement, ensuring top-tier service delivery and performance across the account.
The Opportunity
The National Strategic Account Director will blend strategic planning, business development, and hands-on leadership, making it ideal for a results-driven professional with a strong background in property and facilities management. You will develop operational strategies, manage complex projects, and foster long-term client partnerships. CBRE is seeking someone with a proven track record in team leadership and stakeholder engagement, ready to drive innovation and excellence across one of its most significant accounts.
Key Responsibilities:
* Lead the development and execution of a comprehensive management capability across this strategic account
* Oversee the delivery of the integrated facilities management contract and operations
* Develop and implement operational strategies to deliver leading-edge service delivery solutions
* Manage and develop a high-performing team to build a successful and influential team
* Build and maintain strong relationships with clients to drive business growth
* Develop and implement business plans to achieve revenue and profit targets, while ensuring compliance with Service Level Agreements and KPI's
* Manage multiple projects and clients simultaneously and analyse financial data to inform business decisions
About You:
* Tertiary qualifications in a property-related discipline (or equivalent experience)
* Several years of demonstrated relevant experience in property management
* Class 1 or 2 Real Estate License in Australia
* Ability to manage complex, multi-stie operations with a matrix structure
* A collaborative and inclusive leadership style with a proven track record in leadership and team management
* Excellent communication and negotiation skills along with strong analytical and problem-solving skills
* Intermediate to advanced level in Microsoft packages (Word, Excel, PowerPoint, Outlook)
* Financial Acumen and ability to analyse financial data
* Willingness to travel is required
What's in for you:
Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field. Your journey starts here…
* Uncapped opportunities to develop your career within the property Industry
* Structured career development to support you and explore your learning potential and career goals
* Parental leave which is industry leading.
* A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
* Qantas flight discounts
* Annual Flu shots via vouchers and onsite vaccinations
* Initiatives and annual programs to recognise employees who exemplify excellence nationally and pacific wide
* Exclusive Corporate Discounts and offerings from our corporate partners
Why CBRE:
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you #WeAreCBRE