Communications and engagement advisor

Are you passionate about providing exceptional communications and engagement services to University students? Do you have a talent for creating and delivering innovative events, communications materials and website content to inform, engage and inspire?

James Cook University (JCU) now has an exciting opportunity for a Communications and Engagement Advisor to join our vibrant team in the Student Services and Support Directorate.

• Continuing, full time: 36.25 hours per week
• Based at the Townsville Bebegu Yuma campus, Douglas
• HEWL 6: $90,821 - $98,369 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits.

As the Communications and Engagement Advisor, you will lead the delivery of sector‐leading, high‐quality events and activities to enhance student experiences at JCU. You will measurably increase student engagement through the design and delivery of communications materials that inform and engage students, ensuring alignment with brand guidelines, policies and procedures. Additionally, you will create high‐quality and informative website content for the Student Services and Support function, ensuring information is accurate, accessible and meets target audience requirements. You'll also develop and nurture strong and positive working relationships across the University to identify student information needs and inform content creation.

You have a degree in Communications, Marketing, Event Management or a related field with subsequent relevant experience; or an equivalent combination of relevant experience, education and/or training. You demonstrate high‐level computer literacy with the ability to adapt to new software as well as experience in the design of website content utilising a content management system. You bring excellent written communication and editing skills with experience in designing and producing automated communications using CRM systems and desktop software. Highly effective interpersonal skills and a proven ability to develop and maintain working relationships will be essential as you consult and liaise with varying levels of stakeholders to achieve outcomes for the University. As a key member of the team, you contribute to a high‐performance culture with a focus on teamwork, respect and innovation, using organisational, problem‐solving and time‐management skills to manage your own workflow and priorities to ensure deadlines and targets are met.

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 36.25-hour full-time working week
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• Up to 6 months paid parental leave or 12 months at half pay
• A range of flexible working options
• Attractive options for salary packaging
• Staff study assistance and paid study leave
• Professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well‐equipped modern facilities and contemporary workspaces

Applications close on Wednesday 24 June at 11:55 PM AEST.

James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community and are committed to ensuring our learning and working environment is safe and welcoming.