Program Delivery Specialist
About Us:
We empower futures, ensure rights, and enrich lives by providing a framework for fair and productive relationships between employers and employees. Our mission is to oversee skills development and training initiatives to support those entering the workforce or re-training.
This role contributes to shaping the employment landscape by engaging in policy development, program implementation, or direct support services. Your efforts will have a tangible impact on job seekers, employees, and the economy.
Our goal is to create an environment where our people reflect our purpose.
The Role
Key functions include program management, stakeholder engagement, and local intelligence gathering. This may involve intergovernmental projects that assist clients to find secure employment, gain new skills, and transition into future jobs.
Our providers deliver programs to help diverse groups overcome barriers to gain employment.
To succeed, you will perform operational and administrative functions to support the team, including monitoring provider performance, contributing to team projects, and identifying solutions to create efficiencies in processes.
Duties and Responsibilities:
* Provide administrative support, research, data analysis, reporting, and record keeping.
* Monitor contract compliance and analyse provider performance.
* Draw evidence-based conclusions and make recommendations to support quality services.
* Tailor communication to suit different audiences.
* Assist with stakeholder engagement and regional projects.
* Capture local insights to understand the employment and skills landscape.
* Manage moderately complex issues in service delivery and provider operations.
* Contribute to branch activities and foster a positive team culture.
Qualifications and Education:
* A Year 12 or equivalent certification is desired but not essential.
* Proficiency in Microsoft programs is required.
* A driver's licence is essential.
Benefits:
Remuneration Min: 50294
Remuneration Max: 63137
Remuneration Currency: AUD