Job Opportunity: Administrative Support Professional
We're a busy and supportive clinic seeking a reliable and organised Administrative Support Professional to join our team. This role plays a key part in helping our clinic run smoothly — with a strong focus on client communication, appointment scheduling, and day-to-day administration support.
You'll be part of a passionate team that includes:
* 3 Speech Pathologists
* 4 Occupational Therapists
* 7 Allied Health Assistants
* 2 Administration Staff
We're looking for someone who is hands-on, can think on their feet, and thrives in a fast-paced, client-focused environment.
Key Responsibilities
Client Support & Scheduling
* Manage and update daily appointment schedules
* Send out appointment reminders, intake forms, and reports
* Maintain accurate client records
* Follow up on waitlists and expired plans
* Process invoices and payments (in-person and over the phone)
Office Administration
* Scan, file, and shred documents
* Order and restock office supplies
* Keep the front office, waiting area, and shared spaces tidy and organised
* Assist in keeping other moving parts of the clinic, tidy and organised
Additional Tasks
* Review therapy reports for formatting before sending
* Help laminate and prepare therapy resources
We're looking for someone who is:
* Excellent at communication and time management
* Confident working independently and juggling multiple tasks
* Comfortable using business software
* Friendly, professional, and adaptable
* Able to work certain days
* Willing to obtain required checks and become vaccinated