About Abby Health
Abby Health is Australia’s busiest online clinic, built for the future of primary care. Founded in 2023, Abby was established to address one of the most urgent issues in Australian healthcare: access. With one in three Australians now without a regular GP, we are reimagining how people access everyday care—while preserving personal, long-term patient relationships and detailed histories.
We connect patients to licensed GPs and nurse practitioners through same-day, online-first care—delivering high-quality treatment for everyday issues, from headaches to herpes, coughs to cramps, and everything in between. Behind the scenes, we use structured patient histories, smart intake tools, and streamlined workflows to make every consult feel more like self-care.
Our Approach Is Guided By Three Core Values
- Smart – Intelligent systems that surface what matters, when it matters
- Beautiful – A thoughtful, intuitive experience for patients and clinicians alike
- Caring – Human support, continuity of care, and relationships that last
We believe the future of primary care is affordable, same-day, and online first. A system where most care is delivered remotely—supported by pre-diagnosis tools, wearables, alerts, and proactive follow-up. In-person visits become the exception, not the default.
Since launching, Abby has become one of the most trusted names in digital healthcare in Australia. We’re used by hundreds of thousands of Australians, with a 4.7/5 average rating on Google and Trustpilot. We’re quality-first and purpose-driven. Whether you’re a patient looking for better answers or a clinician looking for a better way to practise—Abby is here to make care better, for everyone.
About The Role
We offer fully remote / versatile / full time / part time / casual opportunities across Australia 7 days a week from 5.30am to 11.30pm. We offer a transparent and competitive remuneration model.
- $150+ per hour, No lock-in contracts—work on your own terms
- Full autonomy over your schedule
- Medicare rebates only, ensuring a high volume of patients without financial barriers
- Minimal post-consultation admin—our support team handles patient follow-ups and documentation
Who we are
Founded by clinicians, designed for clinicians. We bring together experienced medical professionals and innovative thinkers to build the future of primary care. Our culture is built on collaboration, adaptability, and shared problem-solving. All practitioners on Abby Health are fully licensed, Australian-based nurse practitioners with years of experience. They are trained in telehealth and follow strict medical guidelines to ensure high-quality, evidence-based care.
We are a values-driven organisation. Everything we do is guided by three simple principles: caring, beautiful, and smart. These values shape our culture, inform our decisions, and define how we work with each other and our community.
How You Will Make An Impact
At Abby Health, we care for a diverse range of patients, from young professionals managing their health on the go to rural Australians who struggle to access in-person care. Many of our patients don’t have a regular GP or NP, so they rely on Abby for trusted, ongoing support. We see over 7,000 patients every week. Our clinicians diagnose and treat a wide range of conditions, from general health concerns and chronic conditions to mental health and sexual health care. From new diagnosis to prescription, pathology request, specialist referral, or preventative care, we ensure they get the right treatment without unnecessary barriers.
What You’ll Do
As a Telehealth Nurse Practitioner at Abby Health, you will provide virtual consultations and patient assessments, helping individuals across Australia access quality care from the comfort of their homes.
Your Role Will Involve
- Conducting virtual consultations via phone and video for general health concerns, chronic conditions, and acute presentations
- Providing prescriptions, referrals, pathology requests, and ongoing treatment plans
- Reviewing structured patient histories before consultations to improve clinical efficiency
- Carrying out follow-ups and long-term care management, ensuring continuity of care
- Supporting a diverse patient base, including individuals in regional and remote areas who may have limited access to in-person care
- Setting your own schedule, with a minimum commitment of 6 hours per week (up to full-time availability)
- Using our cloud-based practice management system, with real-time support from our medical team
What We Offer
- Flexible, Remote work: Work from anywhere, anytime. You can set your own hours and balance work with life
- Competitive Salary: Industry-leading rates and bulk-billing options
- Dedicated Support Team: Response times under 9 minutes with real-time administrative support
- An intelligent Telehealth platform: Built to enhance clinical decision-making and streamline patient care
- A supportive and inclusive culture: Respect, psychological safety, equity, and mutual respect with access to clinical guidance
- A professional and ethical approach to patient care: Standards guided by AHPRA and National Boards
- A commitment to quality: Clinician and patient satisfaction metrics, including NPS data
What is required to join Abby Health / How we set you up for success
Digital Fluency – Clinicians must be comfortable using Telehealth platforms, digital records, and online communication tools. A basic understanding of practice management software is required.
Work from home set-up – A quiet, private workspace is required for Telehealth consultations. Clinicians must have high-speed internet, a webcam, and a microphone to ensure clear communication.
Qualifications – To be successful in this role, you must meet the following requirements:
- Current AHPRA registration as a Nurse Practitioner
- Medicare Provider Number eligibility to claim, refer, and request services
- Proficiency with digital patient management software (telehealth experience preferred)
- Strong interpersonal and communication skills, with a patient-centered approach
- Ability to work independently in a remote environment, managing time effectively
How To Apply And What To Expect Next
Our streamlined application process ensures you can start seeing patients quickly—without unnecessary delays. Apply online in minutes, meet with our leadership team, and complete our quality-focused training.
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📌 Nurse Practitioner
🏢 Abby Health - Quality Care, Online-First
📍 Bendigo