About the Role
Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.
Responsibilities
- Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
- Deeply comprehend Glean\'s suite of products, ensuring the ability to best help customers get the most out of the Glean platform
- Conduct use case discovery workshops and turn those use cases into tangible outcomes
- Collaborate internally with Product and R&D; to help shape Glean\'s product roadmap based on the voice of our users
- Proactively identify opportunities to expand Glean\'s deployment and enhance customer engagement
Qualifications
- 3 to 5 years of professional experience
- Hungry, curious, and consultative mindset
- Strong problem-solving skills with the ability to adapt to different users and scenarios
- Proven understanding and ability to write complex prompts
- Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
- Excellent communication skills to effectively interact with multiple stakeholder groups
- Product sense and ability to drive a product\'s full potential capabilities
Good to have
- Customer presence: ability to work with any level from individual contributors to CEOs
- Prior experience in consultative roles, solutions engineering, support, or product management
Location
- This role is remote
About Glean
Founded in 2019, Glean is an AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean helps employees access the right knowledge at the right time, boosting productivity and collaboration.
Glean was born from Founder & CEO Arvind Jain\'s deep understanding of the challenges employees face in finding and understanding information at work. He set out to build an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to redefine how employees work.
Apply and Additional Information
Interested in building your career at Glean? Get future opportunities sent straight to your email.
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary and will not be used in the hiring decision. Any information provided will be kept confidential.
As set forth in Glean\'s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you belong to any protected veteran categories, please indicate by making the appropriate selection. As a government contractor, we request this information to measure outreach and recruitment efforts pursuant to applicable laws. Classification of protected categories is as follows:
- "Disabled veteran" means a veteran entitled to compensation or discharged due to service-connected disability.
- "Recently separated veteran" means a veteran within the three-year period after discharge or release.
- "Active duty wartime or campaign badge veteran" means a veteran who served during a war or campaign with an authorized badge.
- "Armed forces service medal veteran" means a veteran who, while on active duty, participated in a U.S. military operation for which an Armed Forces service medal was awarded.
- Select...
Voluntary Self-Identification of Disability
Form CC-305 — OMB Control Number. Expires 04/30/2026.
Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. Completing this form is voluntary and your answer is confidential. If you want to learn more about the law or this form, visit the U.S. Department of Labor\u2019s OFCCP website at
A disability is a condition that substantially limits one or more of your major life activities. Disabilities include, but are not limited to:
- Alcohol or other substance use disorder (not currently using drugs illegally)
- Autoimmune disorders (e.g., lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS)
- Blind or low vision
- Cancer (past or present)
- Cardiovascular or heart disease
- Celiac disease
- Cerebral palsy
- Deaf or reliable difficulty hearing
- Diabetes
- Disfigurement
- Epilepsy or other seizure disorder
- Gastrointestinal disorders (e.g., Crohn\'s disease, irritable bowel syndrome)
- Intellectual or developmental disability
- Mental health conditions (e.g., depression, bipolar disorder, anxiety, schizophrenia, PTSD)
- Missing limbs or partially missing limbs
- Mobility impairment
- Nervous system conditions (e.g., migraines, Parkinson\u2019s, MS)
- Neurodivergence (e.g., ADHD, autism, dyslexia, dyspraxia)
- Paralysis, pulmonary or respiratory conditions, short stature, etc.
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr