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Service intake assistant

Darwin
NT Government - Department of Education and Training
Posted: 26 February
Offer description

Job description

Agency Department of Education and Training Work unit Student Wellbeing and Inclusion Programs and

Services - Professional Practice and Intake

Job title Service Intake Assistant Designation Administrative Officer 3

Job type Full time Duration Ongoing

Salary $68,776 - $73,898 Location Darwin

Position number 31639 RTF Closing 11/03/2026

Contact officer Kondilo Galimitakis, A/Manager on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website

Primary objective

Provide high-level administrative support to Service Delivery and Enabling teams and Student Wellbeing and Inclusion Programs and

Services Leadership.

Context statement

Student Wellbeing and Inclusion Programs and Services is part of Inclusion and Engagement Services, which provides differentiated

support services to reform inclusion and improve engagement and access to learning for children, students, and communities. Student

Wellbeing and Inclusion provides advice, guidance and support to clients and stakeholders to ensure all children and students are

welcomed into an inclusive learning environment and are able to engage effectively with education and learn to their full potential.

Key duties and responsibilities

1. Provide administrative support including scheduling appointments, consultations and meetings, procurement, diary management,

travel arrangements, and compiling/distributing meeting papers, planning and record keeping.

2. Provide secretariat support at meetings and consultations.

3. Provide information about the division's functions and responsibilities and redirect where appropriate to ensure the efficient running

of the division.

4. Process all incoming and outgoing correspondence, maintain records, and initiate follow-up action to support and drive the ability to

meet deadlines.

5. Event management of consultations, meetings and professional learning including venue arrangements and procurement, organising

presenters and contractors as required.

6. Utilise corporate systems including student databases and electronic management of finance and records management.

Selection criteria

Essential

1. Strong organisational and time management skills with ability to prioritise and complete a number of tasks concurrently within time

constraints.

2. Interpersonal, cross cultural, oral, and written communication skills to be able to communicate effectively with the ability to pay

attention to detail and maintain high standards of accuracy.

3. Proven ability to work independently and participate as a part of a team to work cooperatively in achieving divisional objects, with

experience/ability to support teams to deliver programs and services that assist students with additional needs or similar.

4. Proven ability to maintain confidentiality, exercise discretion, work in a politically sensitive environment, discern and respond

appropriately to sensitive issues.

5. Demonstrated ability to work effectively in an administration support role with financial experience, initiative, flexibility, integrity, and

high levels of personal motivation.

6. Working knowledge of IT equipment and functions, computer software, and the ability to quickly learn new systems, and experience

using Microsoft Office Suite, with working knowledge in Excel.

7. Knowledge of how to undertake research to seek additional requirements, and how to share this knowledge with others, including

people in executive positions.

Desirable

1. Experience in working in the education system

2. Knowledge of corporate systems for example Business Intelligence Centre (BIC), Tower Records Management (TRM), Electronic

Invoice Management System (EIMS).

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