Job Opportunity
A medical administrative role is available at a leading healthcare provider’s clinics in the city. The position involves delivering exceptional customer service and maintaining a professional environment for clients accessing services.
The organization is a prominent advocate and provider of abortion and contraception services, offering clinical and support services across the region, engaging in policy work, providing information to the public, and promoting awareness about access to abortion care and contraception.
Key Responsibilities
* Customer Service – Provide excellent customer experience, manage incoming calls, and handle client inquiries.
* Data Management – Ensure data accuracy, enter client demographics, and update appointment details.
* Client Records – Maintain client information, print labels, and retrieve/archive medical records.
* Eligibility Checks / Billing – Perform eligibility checks, manage billing documents, and process payments.
* Additional Tasks – Order supplies, liaise with vendors, and monitor client wait times.
Required Skills and Qualifications
* A strong commitment to reproductive rights
* Excellent computer skills and experience working in a client-focused healthcare setting
* Knowledge of private health insurance and billing systems
* Effective communication skills in English
* Strong time management and prioritization abilities
* Adaptability, teamwork, and collaboration
As a valued member of the team, you will have the opportunity to make a positive impact on the lives of our clients while working in a dynamic and supportive environment.