Mimco concession manager david jones macarthur square nsw (sydney)

Concession Manager – David Jones Macarthur Square – NSW

As a Concession Manager, you will be responsible for delivering the concession stores financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience.

This role will also build a team that is empowered to exceed.

Key Responsibilities

• Drive a customer centric culture, creating a warm and meaningful in‐store experience.
• To drive sales, profit and productivity, by ensuring the achievement of all key performance indicators as set by the business.
• Ensure the team has an understanding of all business objectives, with a clear focus on commercial acumen.
• Inspire and empower your team through collaborative leadership, training and development.
• Work collaboratively with other Concession, Floor Managers and Cluster Managers.
• Embody our key cultural values: Customer Obsessed, Cooperative, Inspirational, Responsible, Dedicated To Quality.

Attributes You Possess

• A passion for the retail industry, exceptional service and a robust sense of personal style and presentation.
• Proven experience in managing a fast‐paced retail, hospitality or similar business.
• Ability to manage budgets, interpret financial reports and generate efficient rosters.
• Experience managing the performance, productivity, training and development of a large team.
• Operational excellence, experience with stock control and visual merchandising.
• Ability to build strong relationships with stakeholders across the business.

Benefits

• A competitive remuneration package, including incentives.
• Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products.
• Excellent career progression involving regular training and on‐the‐job development.
• A genuine, open and high performing culture.
• Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.