About us
The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State's natural and cultural heritage. It collaborates with people across Western Australia to share stories and voices of diverse communities, works alongside national and international organisations, contributes to global research, promotes lifelong learning and develops and hosts world‐class exhibitions.
About the Museum of the Goldfields
Located in the historic town of Kalgoorlie‐Boulder, the Museum of the Goldfields showcases the rich social, cultural and environmental history of the Goldfields region. The site engages local communities and visitors through exhibitions, public programs and events celebrating Aboriginal culture, mining heritage and the unique stories of the area.
About the role
The Operations Manager provides leadership and direction for the day‐to‐day operations of the Museum of the Goldfields, ensuring effective management of human, financial and physical resources in accordance with departmental priorities and public sector standards. The role provides high‐level support to the site's Regional Manager, acts as a key delegate in their absence, and contributes to operational leadership, decision‐making and strategic and service‐delivery outcomes.
About you
We are looking for a dynamic, motivated and detail‐oriented leader who enjoys working in a fast‐paced environment and is passionate about delivering high‐quality visitor experiences. You should be confident using computer systems and applications, including Microsoft Office, and demonstrate well‐developed organisational and project‐management skills. A strong attention to detail, sound judgement and a commitment to excellence are essential, as is alignment with the WA Museum's values and strategic pillars of collaboration, community engagement, knowledge sharing and delivering impactful cultural experiences.
Responsibilities
* Manage daily Visitor Services operations through effective leadership, resource management and operational planning.
* Deliver and support exhibitions, public and education programmes, events and outreach activities.
* Build and maintain strong relationships with stakeholders, community groups and visitors.
* Contribute to operational planning, site projects and continuous improvement initiatives.
Eligibility
* Applicants must have a valid Work Visa (for fixed‐term appointments) or be an Australian citizen, permanent resident or have a visa to live and work indefinitely in Australia at the time of application.
* A current National Police Clearance Certificate (within six months) is required prior to commencement of employment, in accordance with the Department's Police Record Screening Policy.
* A current WA 'C' Driver's licence is required for this position.
Equity and Diversity
The Western Australian Museum is an equal‐opportunity employer committed to creating an equitable and diverse working environment. We strongly encourage Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people to apply.
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