We are looking for an experienced Client Governance & Integrity Lead to oversee client-facing risk event governance and ensure alignment with regulatory obligations, including CPS230. This role plays a key part in managing risk event lifecycle activities, enhancing control frameworks, and building strong partnerships with clients and internal stakeholders.
* Flexible work options with a strong focus on diversity and wellbeing.
* Generous leave benefits including parental, volunteer, and wellbeing leave.
Key Responsibilities
* Manage day-to-day client interactions related to risk events, including documentation (e.g. CRENs, SICs) and progress updates.
* Ensure governance processes meet contractual and regulatory standards, escalating delays or outliers as needed.
* Lead and maintain a regular client engagement cadence, providing transparency on risk event resolution.
* Deliver meaningful reporting and insights that drive operational improvements.
* Identify control failures, recurring risk events, and gaps in current processes; propose enhancements to strengthen the control environment.
* Collaborate with 1st Line Risk to understand CPS230 obligations and their impact on client expectations.
* Support strategic initiatives and contribute to a continuous improvement culture within the team.
Leadership & Culture
* Promote a proactive, risk-aware culture aligned with MUFG's and Link Group's values.
* Support team development and foster collaboration across functions to achieve shared goals.
* Represent the voice of 1st Line Risk in relevant client and governance forums.
Skills & Experience Required
* Minimum 3 years of financial services experience and a relevant tertiary qualification.
* Strong analytical, investigative, and problem-solving skills.
* Ability to manage competing priorities and deliver to tight deadlines.
* Excellent verbal and written communication skills with a client-centric approach.
* Collaborative, with proven ability to build trust and work across teams.
* Comfortable working in a fast-paced, dynamic environment.
* Proficiency in MS Office and other relevant software.
Some of our Employment Benefits
* Flexible working– enabling our employees to work in the office and at home
* Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
* Employee Recognition Program - to recognise people who are demonstrating our values and
* Talent Referral Program
* Salary Sacrificing via Superannuation
* Employee Assistance Program
* Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
* Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
* Novated Car Leasing
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
About Us
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
About the Team
Our MUFG Retirement Solutionsdivision combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Servicesjourney and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
Job Info
* Job Identification 12721
* Job Category Risk, Compliance & Governance
* Posting Date 05/27/2025, 01:14 AM
* Locations Tower 4, 727 Collins Street, Docklands, VIC, 3008, AU
Tower 4, 727 Collins Street, Docklands, VIC, 3008, AU
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