Job Title: Service Operations Coordinator
Service Operations Coordinator
Job Description:
The primary responsibility of this role is to manage and oversee the warranty claims process. This includes monitoring progress, resolving discrepancies, and maintaining accurate records.
* Key Responsibilities:
* Submit accurate warranty claims
* Monitor claim progress and resolve discrepancies
* Maintain accurate records and audit parts storage
* Handle customer service inquiries, bookings, and phone calls
* Liaise with workshop staff to verify job details and contact customers regarding service reminders
Required Skills and Qualifications:
To be successful in this role, you will need excellent organizational skills, strong attention to detail, and effective communication skills. Additionally, you should have experience in managing warranty claims and maintaining accurate records.
Benefits:
This role offers a dynamic and challenging work environment where you can develop your skills and expertise. You will also have opportunities for career growth and professional development.
Others:
Please note that this role requires strong analytical and problem-solving skills, as well as the ability to work independently and as part of a team.