Rydges Melbourne, 186 Exhibition Street, Melbourne, Victoria, Australia
About the Role
We're looking for an outstanding Hotel Manager to join the leadership team at Rydges Melbourne. This is an exciting opportunity to shape the experience of a vibrant, design‐led hotel in the heart of the city.
As Hotel Manager, you'll be the face of the hotel, chief host, brand champion, and experience driver—setting the tone for exceptional, personalised service at every touchpoint. You'll lead from the front, inspiring your team to deliver effortless, memorable guest experiences that truly stand out.
Deeply passionate about people and service, you'll build and energise high‐performing teams, creating a culture where pride, accountability, and continuous improvement thrive. With a sharp operational mindset and strong commercial focus, you'll balance flawless delivery with strong business results.
This role is perfect for a dynamic leader from a premium or luxury hotel environment who thrives on pace, loves creating unforgettable experiences, and is ready to elevate standards, shape culture, and leave a lasting impact.
Key Accountabilities
* Oversee day‐to‐day hotel operations, ensuring alignment with business needs and departmental efficiency.
* Collaborate with Heads of Department on rostering, SOP implementation, and operational standards.
* Manage housekeeping and maintenance programs, including room inspections, preventative maintenance, and FF&E scheduling.
* Assist Revenue and F&B teams with accurate weekly forecasting and yield strategies to maximise occupancy and revenue.
* Ensure compliance with health, safety, and emergency procedures while maintaining guest and staff security.
* Drive financial control through budget delegation, cost management, and payroll oversight.
* Maintain strong internal communication channels and lead regular management and departmental meetings.
* Represent the hotel professionally through guest engagement, corporate networking, and high‐profile presence in public areas.
* Act as General Manager in their absence, ensuring continuity of operations and strategic decision‐making.
Skills & Experience
* Proven experience in a senior hotel management role, ideally coming from a 5‐star hotel environment. Bringing an exceptional customer experience defined by consistency, trust, and exceeding expectations.
* A strong background across all areas of the hotel including rooms revenue, F&B, C&E and Sales & Marketing.
* Strong commercial acumen with a keen eye for market trends, competitor activity, and opportunities to drive profitability and value.
* Demonstrated strong leadership skills, fostering team collaboration and performance.
* Effective written and verbal communication, ensuring clarity across all levels of operation.
* Exceptional organisation and time‐management abilities to meet operational deadlines.
* Extensive experience across hotel operations, including F&B POS systems and equipment.
* Solid financial knowledge across all facets of hotel operations, including cost control and profitability analysis.
* Expertise in forecasting revenue and expenses to support strategic decision‐making.
* Proven ability in developing hotel budgets aligned with business objectives.
* Flexible and adaptable with working hours and days, ensuring operational continuity.
* International experience is highly desirable for this role.
* Skilled in influencing and negotiating, with the ability to build strong relationships and promote ideas effectively within the team and broader business.
How You Work
* Owner's mindset — acts on data/feedback; ships improvements.
* Hands‐on and non‐hierarchical — leads from the front.
* Growth mindset — learns, shares, and levels up others.
Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels—no ivory towers.
* 50% off dining and stays across EVT hotels—QT, Rydges, Atura, LyLo and more.
* $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
* Seasonal perks at Thredbo.
* Rapid career growth across our hotel & entertainment network.
* Paid parental leave; community & volunteering opportunities.
EVT operates a portfolio of hotels and entertainment venues across Australia, including 140 entertainment experiences, 150 award‐winning restaurants, and more than 80 hotels such as QT, Rydges, Atura, LyLo and the independent collection.
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