Join to apply for the Commercial Quality Manager role at Opteon AUS & NZ
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Join to apply for the Commercial Quality Manager role at Opteon AUS & NZ
Join us on an exciting journey as we embark on an ambitious roadmap for our core commercial division This transformative path is designed to revolutionise how we meet our clients' needs, boosting internal engagement, enhancing productivity and setting our people up for unparalleled success.
Your new opportunity:
In this dynamic role, you will be at the forefront of reviewing and delivering commercial valuations, optimising performance to meet quality and service goals. Your proactive approach will see you actively responding to valuer enquiries and contributing to the development of comprehensive valuer training frameworks, all while benefiting from market leading valuation tools to support the impact you can make in this role.
You'll be joining a high-performing and committed professional team that values collaboration, continuous improvement and excellence.
Our strategic vision for this role is clear: to actively manage and uphold commercial valuation quality at all times, ensuring we exceed client expectations and achieve operational and service excellence. This is more than just a job; it's an opportunity to be part of a transformative journey that will shape the future of our division and drive us towards new heights of success.
Are you ready to be a part of this exciting transformation?
Let's make a difference together This role can be based anywhere in Australia.
The role will include but will not be limited to:
* Reviewing core commercial valuation reports as part of quality assurance, to limit business risk and increase customer satisfaction.
* Identifying areas within the valuation business where quality control and compliance measures are required to improve quality.
* Identifying areas where compliance checking will be required ie: valuer selection, value limits, report types, client types.
* Creating and maintaining strong relationships with valuers, clients, suppliers and colleagues.
* Providing constructive feedback to valuers daily in relation to quality control and compliance measures.
* Where required, be directly involved with the client regarding any valuation query escalation.
* Contributing to the training of Valuers in relation to quality and compliance with regards to reports issued for review.
* Preparing valuer training material including guidelines and presentations.
* Supporting and assisting with the implementation of new initiatives and business plan requirements.
* Undertaking commercial valuations (if desired).
What sets you apart from the rest:
You have a mindset that strives for continuous improvement and excellence through quality uplift. You will either be seeking an opportunity to add value to the commercial valuation process whilst moving off the tools, or you may wish to keep your hand in the game to keep your knowledge up to date. We are open to you splitting your time between commercial quality reviews and performing physical valuations if preferred.
To secure this role you will need:
* Associate (CPV Status) of the Australian Property Institute (or similar)
* At least 6 years of experienced as a Commercial Property Valuer
* Interest in mentoring and supporting a high performing, committed team
* Knowledge of typical valuation methods for commercial property including sales comparison on a lettable area basis and capitalisation of income
* Working knowledge and application of relevant legislation and API requirements/guidelines
* Exemplary attention to detail
* Ability to thrive as a team and independently
* Excellent written and verbal communication skills
* Strong commitment to customer service
* Achieve personal fee budget (through QM work and/or commercial valuations)
What we offer to you:
* Competitive salary and uncapped commission earning potential: As well as API membership and mandatory modules fully covered
* Referral Bonus: Refer people from your network and receive a bonus if they are successfully recruited
* Career Development: Joining Opteon means having access to experienced professionals in all areas of Valuations including Residential, Core Commercial, Residential Development, Middle Markets, Agribusiness and more. We provide leadership training and free access to LinkedIn learning to support you in developing your leadership or specialist skills
* Paid Parental Leave: Receive paid leave to spend quality time at home with your child
* Novated Leasing Options: Lease a car with our flexible novated leasing program
* Work-Life Balance: Enjoy flexible working arrangements that suit your lifestyle
* Our partnership with Medibank means you will be eligible for discounts as an Opteon employee
* Onboarding & Training: Company induction and continuous training to ensure your success
* Rewards & Recognition: Be acknowledged for your hard work through our Reward & Recognition program, including Annual Awards night, Service recognition and more.
* Support When You Need It: Access confidential support anytime with our Employee Assistance Program (EAP)
About Opteon:
Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting period of growth and change, positioning the company as one of the most prominent property service providers. Our future growth strategy is for organic growth, diversification, and international expansion.
Want to see our other opportunities? Check out our Careers Page to view our available roles across a range of Valuation sectors - is committed to cultivating and preserving a culture of inclusion and connectedness, where employees are embraced for their unique qualities and valued for their contributions. We encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.
How to apply:
If you are interested, please click the apply button and ensure you submit your resume.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Quality Assurance
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