Leadership role that has ability to drive profitability
State of the art workshop with OEM tools
Ongoing development and mentoring both in-house + Manufacturer
At Tweed Mazda, we're looking for an experienced and passionate Workshop Controller or Senior Technician to join our thriving team in Tweed Heads. This role has become available following an internal promotion, and we're eager to find someone who can take charge and support our talented crew.
About the Role :
Lead and coordinate a dynamic team to deliver exceptional service and customer satisfaction
Mentor and guide apprentices, fostering their growth and skill development
Prioritize and manage repair orders, ensuring timely completion and smooth communication with the frontline team
Troubleshoot complex technical issues and assist with hands-on problem-solving
Suggest additional work that is needed to the Service Adviser Team so the customer can be notified
Ensure all repairs comply with warranty requirements and maintain communication with the OEM
Maintain high standards of workshop cleanliness, tool management, and safety practices
Handle repeat repairs with precision, ensuring long-term fixes and preventing comebacks
About you :
Previous workshop controller experience is highly preferred
Mazda experience is a bonus, but not a must
A positive, can-do attitude with a strong commitment to teamwork
Ability to follow health and safety procedures and manage technical challenges
Strong communication skills and excellent attention to detail
Benefits :
Monthly performance-based commission
Continuous development through mentoring programs
Quarterly and annual recognition awards
Free Titans tickets for home games
Discounts on Bupa Private Health Insurance, gym memberships, and more!
All Frizelle Sunshine employees must be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.
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