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Customer experience specialist

beBeeCustomer
Posted: 25 June
Offer description

Job Title:

Telstra Retail Consultant


About the Role:

We are seeking a skilled and customer-focused professional to join our retail team as a Sales Consultant. This role involves providing exceptional customer service, building relationships with customers, and delivering tailored solutions to meet their needs.


Responsibilities:

* Deliver outstanding customer service and ensure customer satisfaction
* Build strong relationships with customers and understand their needs
* Develop and maintain product knowledge to provide informed advice to customers
* Meet or exceed sales targets and KPIs


Required Skills and Qualifications:

To be successful in this role, you will need:

* Excellent communication and interpersonal skills
* A strong ability to work independently and as part of a team
* A drive to learn and develop your skills
* A positive and resilient approach to customer service
* Experience in a customer-facing role


Benefits:

We offer a range of benefits to support your career development and well-being, including:

* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible, inclusive approach to parental leave
* Unlimited access to 17,000 learning programs
* Monthly performance rewards and recognition programs


What We Offer:

We pride ourselves on creating a welcoming and inclusive culture where everyone is valued and respected. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities. Our commitment to diversity and inclusion sets us apart and enriches our work.

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