PCA has a rewarding opportunity for a passionate and dedicated Senior Project Communication Officer to join the organisation and be part of the team in Deakin, Canberra, ACT. This is a full-time position, but part time hours would be considered for the right candidate.
About Palliative Care Australia
Palliative Care Australia (PCA) is the national peak body for palliative and end of life care. PCA represents all those who work towards high quality palliative care for all Australians. Working closely with consumers, our Member Organisations, national health stakeholders, and the palliative care workforce, we aim to improve access to, and promote the need for, palliative and end of life care. We believe quality care occurs when strong networks exist between specialist palliative care providers, other specialist health sectors, care providers and the community.
About the Opportunity
The Senior Project Communication Officer plays a key role in implementing Palliative Care Australia's project and partner marketing and communications activity – helping to craft clear, engaging, and accessible content for audiences across the health, aged care and community services sectors, and for people wanting to understand more about palliative care and how to support people who need it.
This hands-on role involves creating, scheduling and publishing project and partner content in PCA's owned channels (social media, e-newsletters, website) and creating campaign assets that can be shared in third party channels. The Senior Project Communication Officer edits and refines key messages, develops content, coordinates graphic design (alongside some hands-on design work), and monitors and reports on PCA project and partner campaign and communication activity. The position also supports national campaigns and communication activities that amplify PCA's voice and strengthen its connection with communities and the wider health sector.
If you're a creative communicator with a passion for making a positive impact through storytelling and engagement, we'd love to hear from you.
Selection Criteria
Essential
Experience: Minimum 4 years' professional experience in marketing communication.
Content development: Exceptional writing, editing and storytelling skills – ability to create clear, engaging content tailored to different audiences and formats (social, web, email, print, podcast).
Campaign delivery: Proven ability to plan, prioritise and deliver projects to deadline – including campaign briefs, content calendars, timelines, budgets and post-campaign learnings.
Digital marketing and analytics: High-level experience with social media and digital marketing (organic + paid), and confidence using analytics (e.g. Google Analytics/GA4) to measure performance and drive optimisation.
Web ad UX: Practical experience with WordPress or similar CMS; understanding of SEO, web design and user-experience principles for publishing and optimising front-end content.
Design and multimedia: Strong working knowledge of Canva and basic design principles; experience producing/briefing visuals and short multimedia (video/audio) assets.
Stakeholder and supplier management: Ability to build and maintain productive relationships with internal teams, members, peak bodies and external suppliers/agencies; skilled at briefing and managing contractors.
CRM and email: Experience working with email platforms and contact databases (segmentation, list hygiene, campaign exports, A/B testing and reporting).
Technical proficiency: Comfortable with MS Office and common digital tools; quick to learn new platforms and troubleshooting basic web/email issues.
Personal qualities: Collaborative team player who can also work independently; highly organised, resourceful and resilient; empathetic with a good sense of humour and strong interpersonal skills.
Qualifications: Tertiary qualification in Communications, Marketing or a related discipline, or equivalent demonstrated experience.
Desirable
Experience in the health care sector, a peak body or not-for-profit.
Experience engaging with Australian media and preparing media materials (releases, spokespeople briefs).
Experience managing Shopify/e-commerce merchandise management.
Proficiency with WordPress (or similar CMS), email platforms (Campaign Monitor, Mailchimp) and Adobe Creative Suite.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and individuals of all backgrounds, identities, and experiences, and are committed to creating an inclusive and supportive workplace.
How to apply
To apply please forward your current resume (3 page maximum) and a written response to the selection criteria (2 page maximum) to: *******@. Applications close 5pm, Monday the 20th of April. Applicants who do not provide a response to the selection criteria will not be considered.
For further information about the role please contact the Communications Manager, Greg Kimball, ph. 0413 160 ***
Palliative Care Australia (PCA) is located in Canberra and acknowledges the traditional custodians of this land, the Ngunnawal and Ngambri Peoples and their Elders past and present. PCA acknowledges and respects their continuing culture and the contribution they make to the life of this city and this region.